Talech is an iOS cloud-based point of sale (POS) hardware and software that is specifically designed for businesses in the hospitality and retail industries. This being the case, the system is packed with an assortment of features to provide insights, streamline operations and grow your business.
Some of the beneficial features offered by this POS system include employee management, online ordering, promo management and robust analytics. Though new to the market, Talech is one of the leading POS providers; offering their services to more than 10,000 clients.
The current popularity of the POS hardware and software by this provider may be attributed to its scalability, affordability and wide range of features. Throughout this review, you will learn why Talech is one of the leading POS providers today.
Talech POS Review 2019 – Company Overview
The point of sale hardware and software by Talech is meant for the growth-minded businesses, either small or midsized. In this regard, the POS system is highly scalable and offers the right flexibility to accommodate the changing needs of your business as it grows.
Additionally, the provider offers regular software updates to ensure that you always get the best performance from your POS. You will also like the user friendly interface as well as the superior inventory management feature of the system.
Owing to its unique set of features and capabilities, this system has been rated to be one of the best POS systems for restaurants, bars and retail businesses. Having been designed to suit different establishments, the software only offers features that are relevant to your business.
This effort by the provider resulted in a less bulky software that is comparatively easy to understand and use. As you will learn later in this review, Talech POS system offers such features and capabilities as tableside ordering, Mobile device management, marketing metrics, customer loyalty and gift cards, tableside payment processing and patron online food ordering.
Talech POS Benefits
- Allows for easy integration with customer management services
- Offers a wide range of advanced restaurant features
- Highly scalable and flexible
- Offers regular software updates
- Does not require a minimum commitment
- Offers a great value for money
Talech POS Drawbacks
- Keeping track of the regular updates may be a bit challenging
Talech POS Pricing
Since you are shopping for the best point of sale system for a small or midsized business, affordability ought to be a key consideration. Basically, the POS system by Talech is priced on a fixed monthly fee schedule. In this regard, the provider offers two main payment plans for its clients.
The much you pay for your Talech POS system every month will depend on several factors. For instance, the price will depend on the device limit, product limit, employee limit and whether or not you will be paying additional device cost.
Regardless of your preferences, these are the three main Talech monthly payment plans you should consider:
1. Starter Plan
This plan is tailored to suit the needs and budget of small restaurant-type businesses, such as cafes. Being the most affordable monthly payment plan offered by Talech, this plan only offers basic POS features and capabilities.
Additionally, you need to note that this plan features several limitations. For instance, the starter plan limits you to using one device. Additionally, the system may only be accessed by not more than five employees and can only accommodate up to 100 products.
As you can see, the plan is best suited for small-sized businesses that deal in less than 100 products and have less than 5 employees. If you own such a restaurant business, you will be glad to learn that the starter plan is quite affordable.
For this plan, you are only required to make a monthly payment of $49. For this amount, the provider offers the following POS features and capabilities:
- Basic reporting
- Inventory tracking
- Products w/ variants and modifiers
- Basic order management
- Employee permissions
- Customer history tracking
- Partial and full refunds
- Cash drawer management
2. Standard Plan
Do you own a relatively large restaurant business, such as a fast casual joint or a Quick service restaurant? Well, the starter plan does not offer the features you need. In such a case, it is advisable to go for the Standard payment plan by Talech.
Just like the starter plan, the standard Talech payment plan is payable on a monthly basis and is comparatively affordable. To get this plan, the provider requires you to make a $69 monthly payment for the first device. For each of the additional devices you decide to add to the POS, you will need to make an additional payment of $39 every month.
One of the things you will love about this plan is that it does not restrict you to a particular number of employees, products or devices. Having paid the $69 payment, you will get all the features offered by the standard plan in addition to several other POS features and capabilities, including:
- Barcode label printing
- Allows you to sell products by weight
- Kitchen printing
- Timesheets and clock-in
- Automatic discounts
- House accounts
- Store credit
3. Premium Plan
For the larger full service restaurants, the POS features and capabilities mentioned above will not suffice. If you own such a large restaurant business, it is advisable to go for the premium payment plan by Talech.
With the Talech premium payment plan, you need to make a monthly payment of $99 for the first device. Similar to the standard plan by the provider, the premium plan does not restrict you to a certain number of devices, employees or products.
Each of the additional devices you decide to use will require you to make an additional $49 payment every month. With regards to scalability and number of features offered, the Talech Premium payment plan offers a great value for money.
With this plan, you will get all the features offered by the Standard Talech payment plan. Additionally, the provider offers many more features and capabilities for the premium plan, including:
- Purchase orders
- Stock take
- Inventory alerts
- Table management
- Inventory log
- Pay by position
- BOGO discounts
- Automatic gratuity
- Merge and Split orders
Talech POS Hardware Options
Talech POS software is mainly designed to run on iPads. In this regard, you may use the system with an iPad of your preferred size, including iPad Mini and iPad Pro. While the software may work with several hardware configurations, all you need is an iPad to get started.
While this is the case, the provider offers a hardware bundle with all the hardware you will need. Some of the hardware options offered by this provider include:
- iPad 2 Air Stand
- a Cash Drawer
- Star Micronics TSP654 printer
- iCMP EMV chip reader
- Apple iPad 2
The POS software offered by this provider has been proven to be compatible with numerous card swipers. In this regard, you may connect such swipers as the Ingenico iCMP, which supports EMV chip cards, to your Talech POS.
The system also allows you to connect other POS components like barcode scanners, cash drawers, iPad stands, receipt printers and kitchen printers. The Talech iPad application may be used as a mobile register in your business. In this case, Talech will be used to take tableside payments and to ring up orders.
More Options with Talech's Hardware
Alternatively, you can create a checkout station by attaching the iPad to an all-in-one dock or an iPad stand. The system also allows you to set up additional iPads in your business. Such additional hardware will serve as self-service kiosks in your restaurant.
In such a case, your customers will be using the self-service kiosks place orders and make payments. Such a capability will come in handy, if you own a quick-service restaurant. With this POS system, you may also use an iPad as a customer-facing display. Such an iPad will allow your customers to view their orders as you create them as well as their sales tickets.
While the POS software by this provider runs on iOS devices, the online portal may be accessed using any device with internet connection. In this regard, the Talech web portal is accessible form a browser. As you will learn later in this review, this portal features an assortment of back office POS tools.
From this portal, you can easily run reports, view sales data, manage employees and carry out several other tasks online from anywhere. Talech POS also works with different third-party POS hardware. However, you need to check company's website for compatibility before buying your third-party hardware.
Talech POS Features and Capabilities
Based on the company’s official website, Talech POS offers more than 100 features and capabilities. However, the features you get will depend on your payment plan, as described above. The starter plan is the most basic plan offered by this provider; hence offers the least number of features.
However, even the starter plan offers inventory tracking—a feature some POS providers will charge more to offer. Being a cloud-based POS system, the software by this provider is regularly updated to offer new features and better the ones that were initially available.
Although this system offers a ton of features and capabilities, these are some of the best:
Regardless of the Talech payment plan you are subscribed to, you will get the reporting feature. However, the starter plan only offers basic reporting. As compared to other POS providers, Talech offers a more comprehensive, real-time reporting to cover every aspect of your business.
With this POS system installed in your locations, you do not need to be physically present to tell how the business is faring. The cloud-based reporting feature allows you track various aspects of the business from wherever you are.
For instance, you may use this feature to run different sales reports; hence gain insight on such things as the revenue, bets performing sales stuff, customer behavior and the best selling products.
The reporting feature on this system allows you to schedule daily, weekly or monthly alerts on such reports. As compared to the reporting capabilities offered by its competitors, you will find Talech to be more comprehensive and easy to understand.
In this regard, these are some of the main reporting capabilities offered by Talech POS:
- Employee Reporting
Talech is designed to give you accurate and timely reports on several aspects of your employees. With this feature, you can view your sales staff performance by sales, use the discount and void report to audit employee activity in your business.
The system also helps you keep track of overtime as well as regular hours using Timesheet Reports. With this feature, you may also get a breakdown of gratuity, cash and tips due for each of your employees. Employee reporting will also give you an overall overview of labor costs and how they are affecting the business.
- Multi-location Reporting
Do you own multiple locations? Well, Talech will make management even easier for you. In this regard, the reporting feature will give you an overview of how the various businesses are faring in a single dashboard. This report includes such aspects as the sales, product and revenue reports of each of the locations.
- Inventory Reporting
Without the right set of tools and features, tracking inventory changes in your business can be challenging. With Talech POS system, you can use Inventory Log Report feature to track such inventory changes as returns, sales, subtractions and additions.
With such reports, it will be easy for you to identify the best selling products in your business. The supplier reports, on the other hand, help you ascertain the performance of your suppliers. All in all, the inventory tracking capability allows you to monitor more than 25 metrics in your restaurant.
This is another feature that makes the Talech POS system superior to its competitors. While all the three plans by this provider offer inventory management, the capability of the feature will vary from one plan to another. The basic form of this feature—offered by the starter plan—allows you to set discounts, add exclusions and modifiers as well as create item variations.
Inventory management in the Standard plan is even more powerful. In this case, the feature allows you to bundle products, add automatic discounts, manage supplies, offer store credits and sell items by weight. In the retail version of the software, this feature allows you to print barcode labels.
Various Plans for Different Levels of Inventory
In the restaurant version of the POS software, inventory management offered by the Standard plan also allows you to add a kitchen printer. Things get even better with the Premium plan of the software. For this plan, you can do a lot more with the Inventory Management feature.
For the premium plan, you will get such capabilities as low-inventory alerts. In this regard, the system will email the right employee whenever the stock goes below the preset threshold. This feature will also display a popup warning of low inventory levels at the register.
With the Premium plan of the software, you will also be getting inventory logs. These will give you a detailed overview of product sales and purchases. This will also include information for the inventory items that were manually added or removed from the inventory.
For enhanced efficiency in your business, you also need to ensure that all employees are working as they should. To help you achieve this, Talech POS is packed with several tools and features to help you view employee performance and manage them more effectively.
As far as employee management is concerned, these are some of the features and capabilities you will love about the Talech POS:
- Clock-in and Time Sheets – this allows you to track employees’ hours, set overtime rules and get an accurate wage estimation.
- Employee Roles – permission overrides offered by this system give you more flexibility in managing the roles of different employees across multiple business locations.
- Permissions and Approvals – this allows you to manage the register access within more than 30 functions, such as reports and cash drawer. This helps with accountability in your business.
Table and Position Management
This feature will give you a bird’s view of your restaurant, including the open and seated tables in the establishment. Additionally, the feature allows you to set up a floor plan with several rooms of the business. According to the thousands of restaurant owners using this system, this feature makes management and order placement easier.
To start an order, you should just tap on any of the open tables as displayed by Talech POS system. In order to streamline the ordering process even further, it is advisable to set table and seating positions in the POS system.
The system also allows you to split shared items across different positions. This makes it easier to process payments for the various positions when the time comes.
EMV Ready & Secure
Your customers will be happy to know that their card information is safe and secure when they use the cards to pay for their orders. In this regard, Talech is designed to protect card information using end-to-end encryption. The system also features the latest authentication technology for enhanced protection.
The EMV Ready capability of the system allows it to accept contactless, chip as well as swipe card payments. Additionally, the system offers a choice of several payment processors and terminals.
Integrated Gift Cards and Loyalty Program
Looking for a POS system that allows you to offer gift cards or loyalty programs? This is precisely what the Talech point of sale system will help you achieve. In this regard, the system is designed to print custom gift cards in accordance to your brand.
Once you have created gift cards, you can then activate them directly from the POS payment screen. With this feature, you can easily add a promotional value to the gift cards to serve as an incentive to your customers. Again, the feature allows you to implement stricter controls using employee permissions.
Over the years, loyalty programs have been proven to boost customer loyalty. To help you drive more repeat customers to your restaurant, Talech POS allows you to integrate a loyalty program. With this feature, you can enroll your customers for the program and redeem their rewards. The feature allows you to create point pool or tired reward types of loyalty programs.
A unique online ordering experience will help capture a new revenue stream for the business. In this regard, the POS system may be connected to Talech Online Ordering. With this feature, you can have customers pay online before they arrive or pay at the store while picking up their orders.
The online ordering system by this provider has been proven to reduce order errors, speed up ordering and offer an innovative way for customers to reach your business.
Some of the things you will get along with your online ordering system include:
- Integrated online payment options
- A branded website
- Customer reporting and insight
- Automatic notifications
- Seamless order management
This feature allows you to capture information on your customers at the point of sale. Over time you will be able to tell how often different customers visit the business, their preferred products as well as the much they spend in your establishment within any given period.
Understanding how your customers shop or what they like will help you offer customized services to their satisfaction. This will, in turn, boost customer loyalty in your restaurant.
Our Final Review
As your restaurant business grows, you will find it increasingly difficult to manage the various aspects. To avoid such a scenario, you should get a point of sale system that grows with your business. In this regard, the Talech POS system is one of the best.
In addition to offering a wide range of beneficial features and capabilities for your business, this system is highly scalable and flexible. As such, the system may be adjusted to suit your changing business needs over time.