Come to think it; the kind of POS (point of sale) system you are using in your bar or restaurant can make the difference between losses and profits.
As a matter of fact, most of the experts in the industry are for the opinion that the right POS can positively impact all aspects of your business. Lavu—one of the leading iPad POS providers—is here to make that a reality for you.
Ranging to enhanced ease of managing the inventory to maintaining exceptional customer care standards, Lavu POS has all the features and capabilities you need. The provider offers intelligent, innovative as well as reliable restaurant technology and hardware to meet any restaurant POS needs.
This product will accomplish much more than just process payments and take orders in your business. As you will learn throughout this review, this POS system is essentially designed to simplify daily operations in your business.
Lavu POS Review – Who Is It For?
In line with their mission statement—to deliver a restaurant technology that is best in class as well as intelligent, reliable and innovative services—Lavu offers one of the best iPad restaurant POS systems in the market today.
Though headquartered in Albuquerque, New Mexico, POS products and services by this provider are currently being used by thousands of restaurant and bar owners (in more than 90 countries) across the globe. In light of this realization, you may be wondering; what exactly is so special about this product?
Well, just about everything is special about this restaurant and bar POS system. Offered in the form of a mobile point of sale platform (mPOS defined), the system is just what you need to drive your business to the next level.
Welcome to a Feature-Rich mPOS System
The mPOS solution by this provider does not offer you the mobility and convenience you need in your restaurant POS; it is packed with a vast array of industry-specific features. For instance, you can now integrate your Lavu POS with Square.
This integration offers you superior POS capabilities, including payment processing, restaurant management and other POS capabilities. With these unique features, you will be able to speed up service in the restaurant and turn tables faster.
You will also love the enhanced efficiency, with regards to customer and employee management as well as streamline operations you will achieve with this solution. All in all, it is simply a POS solution like no other you can find today—at least not for the cost Lavu charging for its POS.
Lavu POS Benefits
- Turns tables faster and keeps lines flowing
- Offers affordable price plans
- Backed by simplified training and reliable customer support
- Offers Internet-speed communications communication throughout your business
- Enhanced order accuracy
- Enhanced data security
- Thorough tracking capabilities
- Offers cloud-based POS convenience and accessibility
- Packed with hundreds of industry-specific features
Lavu POS Drawbacks
- Billing may be inaccurate from time to time
Lavu POS Pricing
The truth is that Lavu has a horde of innovative capabilities that are tailor-made for restaurants and bars.
However, you must be wondering what it will cost you to have such a solution in your business, right? Well, not that much; the provider offers several affordable price plans to suit your budget.
According to information on the provider’s website, the provider will actually help you ascertain what your business needs before making your purchase. The POS offers more than 300 features, but you may not need all of them in your business.
As such, these are the Lavu POS price plans you should consider:
1. Single Lavu Terminal
This is the cheapest of price plans offered by this POS provider today, costing $69 per month. The plan is best suited for bars and restaurants that only have a single location and one POS terminal. For additional terminals while on this plan, you have to pay an additional $69 for each of the additional terminals per month.
Regardless of the case, the monthly payables by this provider will be billed annually. According to the provider, this plan will give you access to more than 300 POS features and tools, including employee management capabilities.
Customers on this plan will also get free software updates as well as reliable 24/4 customer support.
2. Multiple-Terminal Plans
If you are thinking of expanding your business in the future, you should get a POS solution that is scalable. The Multi-Terminal plans by Lavu are meant for such restaurant owners. You will also find such a plan more affordable, if you want to have multiple POS terminals in your restaurant.
For an accurate quote on these plans, you need to contact the provider directly. The provider will ascertain your needs and tell you the much you need to pay.
3. Enterprise Lavu Plans
If you own multiple business locations, you need to centralize your POS capabilities for easier management. In such a case, Enterprise Plans by Lavu will come in handy. Just as is with the case for Multiple-Terminal plans, you need to contact the provider for a quote if you prefer the Enterprise price plan.
For additional terminals while on this plan, you only need to pay an additional $20 per month for each of the additional terminals. In addition to the features offered by the other plans described above, this plan will also offer you global menu push, customer regional reporting as well as enterprise-level customer support.
Lavu OS and Hardware Requirements
For a precise description on the iPad and peripheral devices you will need for this POS, you should check Lavu’s official website. Basically, the provider offers several hardware starter kits to suit several bar and restaurant needs.
If you would rather buy your Lavu POS hardware in separate pieces, there are several brand options that are compatible with this POS.
Some of the hardware components that work with Lavu POS include:
Credit Card Reader
For the purpose of payment processing, Lavu supports several card readers, including:
- ID Tech
- Blue Bamboo
- Ingenico--EMV-enabled through Moneris
For enhanced mobility, this POS is designed for use on iPads. To install a permanent POS terminal in your restaurant, you need to invest in the right iPad stand. In this regard, these are the brands you should consider:
The provider also offers you an opportunity to install a Lavu Local Server (LLS). This is an in-house server backup that is designed to offer you more reliable wireless connection for the POS. In such a case, the server will come preconfigured.
This being the case, LLS only requires you to plug and play. The LLC requires you to have an Apple Mac mini. However, it will work just fine on any Mac mini. Remote installation of LLS will be included in the LLS purchase price.
Lavu Features and Capabilities
Check reports, manage all restaurant resources, streamline your business and process the payments, whilst getting the mobility you desire from your POS. this is the promise of the LAVU POS system. What really sets this product apart from its competitors is its unique set of features and tools.
The easy-to-use and modern restaurant POS is designed to ensure that everything runs accurately, efficiently and quickly in your business. Discussed are some of the features and capabilities that make Lavu a “must have” POS for restaurant owners.
1. Complete Menu and Layout Customization
When it comes to restaurant business, you can attest that the first impression you give your customer matters. In order to help you give the best impression possible, Lavu allows you to customize the layout and menus whichever way you desire.
For the purpose of menu customization, Lavu offers you optional and forced modifiers. This will ensure that you ask the customers the right questions. For instance, when a customer orders a burger, he or she is asked how they would want it cooked.
Additionally, the POS allows you to alter its layout in accordance to the layout in your restaurant or bar. This feature helps keep track of such things as payment status, open table and open orders at any given time.
2. Combo Builder
With this feature, you can now create any combination you desire using the current menu items in your restaurant. For example, you may create a burger and soda combo or just have all fries grouped together as a single combo.
This makes it possible for all components of the various combos to be fired to different printers. For instance, the drinks will be fired to the bar while entrees will be sent to the kitchen printer. With Lavu, you will not need forced modifiers to create combos.
When combined with the Hold &Fire feature, discussed below, Combo Builder allows you to either fire combo components at the same time or individually. Again, this feature will allow you to price menu items individually or as combos.
3. Hold & Fire
This is something few restaurant POS systems offer today, yet is so important. Fortunately, Lavu is one of the systems that allow you to Hold and Fire menu items in your business. in this regard, you can assign specific menu items to proceed at different, preset times.
4. Restaurant Management System
For any business to succeed and grow, it has to be managed effectively. Without the right set of tools, restaurant management can be a daunting and time-consuming task. The Lavu POS system is actually designed to make this a walk in the park.
In this regard, the control panel of this POS has a setup that is reconfigured to suit your business process. The system also features a state-of-the-art reporting capability as well as an easy to use interface.
Some of the Lavu features and tools that will make management easier include:
- Customer Database – offers access to customer contact information, order history or even search your customers by their names, email or phone numbers.
- Open API – Allows you to integrate Lavu’s reporting system with QuickBooks for enhanced management experience
- Reporting – offers all the reports you need for detailed analysis of your business, ranging from labor reports to sales activity
- Global Outreach – this feature has bilingual capabilities, supporting more than 26 different language packs.
- Inventory Tracking – helps keep track of inventory levels in your restaurant; hence know whenever ingredients are running out
- Pizza-Building Module – makes it easier for you to plan even the complex of pizzas you offer in your restaurant.
5. Dual Cash Drawer
When shopping for the best bar and restaurant POS system, you also need to consider the level of security it offers at the terminals. This is why Lavu offers a Dual Cash Drawer with its POS system. In this case, the system features two drawers that are attached to the same, shared POS printer and terminal.
However, each of the two cash drawers may be assigned to different servers. Such a system makes it easier for you or even the manager to hold a specific server accountable, should anything go wrong. Some of the benefits associated with such a system include:
- Makes it easier for the drawers to be managed effectively
- All registered functions of the POS respect the assignment of cash drawers
- Connects servers directly to the right drawer whenever they pin-in
- The manager may use the Manager PIN to override any of the two drawers
- Offers updated reporting on terminal and cash drawer usage, including activity logs and till reports.
6. Fast and Effective Restaurant Communication (KDS)
For you to streamline operations and make your business run more effectively, you will need a swift and effective communication system. Lavu offers you Lighting speed Restaurant communication system; allowing for orders to be fired fast and flawlessly.
In this regard, you need to get Lavu Kitchen Display Systems (KDS). These displays are designed to make it easier for your Front of House staff to communicate accurately and promptly with Back of House staff. With such a system in place, it will be relatively easier to track orders.
The servers can use this system to fire orders directly to the kitchen with a simple tap on the iPads. The sent tickets will appear on the Lavu KDS instantly. These large-screen displays feature a fast-navigation bump bar making them easier to use for kitchen staff.
Lavu KDS allows you to take full control of kitchen operations by offering such benefits as:
- Large touch-screen iPad-based displays
- Customizable display and interface options
- Allows for real-time communication and ordering
- Offers accurate reporting on order times as well as item times
- Features a order timer
- Equipped with unpaid and paid order identifiers
- Features visual indicators to show updated and even deleted items
7. Offline Mode
Although Lavu needs internet availability for it to offer its cloud capabilities, internet connection is not absolutely necessary. To cater for connection outages, the system features an Offline Mode. One engaged, this mode will allow you to continue taking orders whenever your connection is down.
8. Inventory Capabilities
How can you manage a restaurant effectively when you do not even know the amount of ingredients and items you have in stock at any given time? You will end up accepting orders for items that have run out or are in limited supply.
Lavu is equipped with inventory capabilities and tools that will help you avoid such an inconvenience. In this regard, the system will give you complete control over the inventory with such features as:
- Food Cost Control – helps you keep track of changing food costs as well as what is selling in the restaurant. This way, you can take advantage of greater profit margins in the business.
- Vendor Relations and PO Processing - allows you to manage your relationships with different vendors. Additionally, this capability alerts you of low stock levels, generates purchase orders for the suppliers and allows you to make price adjustments. Pos, on the other hand will update your inventory levels automatically.
- Transfer – you can use this tool to transfer goods from any of your business locations to another based on demand.
- Commissary and Warehouse Options – do you have a warehouse or ordering hub in your restaurant? Lavu POS will integrate seamlessly with it. This allows you to order for items from a central location and then distribute them to the various locations. When used with your commissary, Lavu will distribute ingredients and make them into menu items.
Our Final Review
Finally, the Lavu restaurant and bar point of sale system allows you to accept payments in any way your customers would prefer to pay.
With this system in place, you will be able to accept payments beyond payment types in your business.
All in all, you will find it easier to manage the various aspects of your business, communicate more efficiently with staff, and accept an array of payment options.
Also, take tableside orders and track inventory levels more accurately with this POS system in place. Regardless of such advanced features, you will find Lavu POS quite affordable.