Koomi is the very first cloud-based point of sale (POS) system that is specifically designed for fast-casual and quick-serve restaurant segments.
The solution is suited for coffee shops, pizza stands, salad bars, pizza stands, food trucks, ice cream shops, and multi-location franchises in the industry.
It features an assortment of line-busting capabilities that allow you to manage line-ups and rushes more efficiently in your establishment.
According to industry experts, the fast-food restaurant industry is projected to grow by about 1.3% in 2020. Only an industry-specific POS solution like Koomi will help you capitalize on this growth.
The system is capable of generating a number of reports to help you track such things as sales, and labor in your establishment. It will also allow you to integrate with your preferred payment processor, such as Moneris, and Square.
Throughout this Koomi POS review, you will learn what makes it one of the best fast-casual and quick-serve restaurant POS system.
Koomi POS System Benefits
- Features someone the best patron online food ordering tools
- Comes with a fully-customizable mobile application
- Has In-depth reporting capabilities and an industry-specific inventory manager
- Offers intuitive access and authorizations control
- The global view feature allows you to view sales and other important metrics per location, groups of locations and even compare them.
Koomi POS Pricing
Despite offering a myriad of industry-specific and highly beneficial restaurant features, Koomi is one of the most affordable POS options in the industry. To begin with, the provider will offer you a free trial period to help you try ou its capabilities first hand.
After the trial period, you will be required to pay a monthly subscription fee to continue using the software. In this regard, the basic Koomi POS subscription plan is priced at $69/month, which is billed annually. This plan is suited for smaller operations that need to increase order volume and speed up lines.
This subscription plan offers a single POS terminal license, sales reporting, and meu customization, among other capabilities. The plan also offers quick-serve email Focus, In-house Support, Integrated payments, automatic updates as well as Reporting and Analytics. Should you require more advanced POS capabilities, you should compact the vendor directly to get a quote.
Koomi POS Hardware and System Requirements
The cloud-based Koomi fast-casual POS system runs on iOS devices. To run the software, you will need an iPad and an internet connection as the basic setup. You will also need a cash drawer and an Epson receipt printer as accessories for your POS terminal.
The POS software is offered on a Software-as-a-Service (SaaS) model, hence it is cloud-based. Although the main POS software runs on Apple devices, you may access the Koomi Admin panel from any device with an internet connection.
Key Features from Koomi
Speed up lines and streamline operations in your establishment with the fastest quick-service and fast-casual POS system in the industry. In addition to a feature-rich POS software, the provider offers white-label mobile ordering.
This allows restaurant owners to create a branded mobile app, in an effort to increase online sales. The customizable solution will also allow you to add such features as electronic signatures, discount management, multi-location, and gift card management.
Other features and capabilities that make the Koomi POS system stand out from other restaurant POS systems to include:
Franchise Management Tools
Koomi presents with the power and convenience of a single Dashboard for all your business locations. Not only will this allow you to streamline operations in your franchise, but also allows for easy access to real-time data. The one-dashboard franchise option by Koomi that provides data for all your locations in one place.
With this capability, you will be able to update pricing, menus, and item availability for any location. This may be carried out on-site or remotely over the cloud for enhanced convenience.
With the Koomi quick-serve restaurant POS system installed at your locations, your customers with not have to wait in long lines. Instead, the system allows them to order online ahead of time, regardless of where they may be.
While this is the case, you will also be able to take orders from customers that are in line. Regardless of where they are taken, all orders are fired straight to the tablet in the kitchen, eliminating the need for a staff member to actually take the order.
This is actually one of the formidable line-busting features offered by this restaurant POS software. It has been proven to help restaurants cope with peak traffic and long lines. Koomi shortens customer waiting time, which enhances customer service and reduces frustrations among your customers as well as increase revenues.
Koomi software features an intuitive Admin panel. The panel features an interface that is relatively easy to understand and navigate, even for beginners. With such a solution, you will have an easy time managing the inventory, including grouping items into categories for quicker entry.
The Admin Panel may be accessed from any device that connects to the internet. This ensures that you can conveniently access important business information and reports remotely. From this panel, you will be able to track daily sales and compare sales against labor.
Whenever you log into your Admin Panel, you will see the main Dashboard, which includes information on the current/gross sales amounts, net sales amounts, category breakdown, and the best-selling items that day. The integrated calendar on the system allows you to compare your hourly sales across different days.
Reporting and Analytics
With the Koomi restaurant POS system, you will get four main report types, including Master Report, Net Report, Breakdown Report, and Tax Reports. All the reports may be viewed or exported as a spreadsheet file on the POS system. So, what does each type of report contain?
Master and Net Reports
The master report compiles all information regarding each of your orders. The Net report, on the other hand, provides an overview of all sales. In the event that you refunded an order, the refund transaction details will be included in the totals.
If you use the POS to produce and sell gift cards in the restaurant, all the related sales and gift card redemptions will be calculated and displayed as liabilities.
Breakdown and Tax Reports
With Koomi, breakdown reports are reports that break down sales transactions by item. Tax reports normally list all taxes on your restaurant sales. The Net, Breakdown, and Tax reports are available for any period not exceeding one year.
Koomi also allows restaurant owners and managers to analyze inventory and determine how to maximize profits by creating, managing and tracking items.
Mobile Ordering App
Unlike most of the leading restaurant POS providers, the mobile App offered by Koomi is primarily meant to lower your operating costs and increase takeaway revenue. This will particularly come in handy during rush hours. The provider allows you to customize your own branded app and receive mobile orders directly into Koomi.
With regards to customization, the provider allows you to brand your own colors, logos, as well as edit your menu options, pricing and discounts from your Admin Dashboard. As you may be aware, Mobile ordering is an integral part of the big restaurants today.
With the Koomi mobile ordering app, you can gain more traction with customers by offering new ways to order.
Do you run a food truck, ice cream shop or any other restaurant business that operates seasonally? With Koomi, you will be able to pause and restart your Koomi subscription whenever you like. As such, you will not have to pay for the months you won’t be using the system.
With the Koomi fast-casual POS system, you do not need to be physically present at the business locations to know what is happening. Since the solution runs entirely over the Cloud, you can just manage your business from anywhere, provided you have an internet connection.
With the massive growth in mobile ordering, Koomi combines integrated mobile ordering apps with a POS designed to serve customers faster, increase revenue and reduce staff costs during your rush. With such a system in your establishment, you will never lose customers during peak periods.
The line-busting system capabilities allow you to take orders quickly in line-ups and custom apps for customers who prepay and takeaway.
With the Koomi POS system, you may encounter Internet speed and consistency problems from time to time. However, the customer support team at Koomi will get you back online in no time.
Our Final Verdict
As the very first its kind of POS solution for fast-casual and quick-serve restaurants—Koomi features a myriad of specialized capabilities. It is essentially meant to prevent customer frustration and loss, especially during rush periods. In its functioning, the solution bridges regular and online orders in your business.
In addition to the feature-rich point-of-sale software, the provider also offers a fully-integrated ordering app for takeaway and delivery. You will also like the fact that the solution is MEV compliant and comes with a personalized onboarding and customer support services.
Being a cloud-based system, Koomi allows your customers to place orders to your restaurant directly from your website, the Uber Eats integration or the mobile App. Such are the aspects that make Koomi one of the best POS solutions for fast-casual and quick-serve restaurant businesses.
To learn more about Koomi’s services or to get a quote, visit https://www.koomi.com