It does not matter what your specialty is in the hospitality industry; your concept is unique, right? As such, you need a point of sale (POS) system that is just as unique as your business concept. In this regard, the Breadcrumb POS system has been designed to suit both your routine restaurant needs.
With this system in place, you will have more time to spend on what you love, whilst attending to all your business needs. For the period this system has been in use, it has been proven to increase productivity, make management easier and boost sales by about 30 percent.
Who does not want this for his or her restaurant business really? Still not convinced that this is the right POS choice for your business? Well, read on to find out why thousands of restaurant owners are investing in Breadcrumb POS today.
BreadCrumb POS Review – What Do We Know?
As a player in the hospitality industry, you must have come across the adage that the customer is always right. As much as you would love to satisfy your customers, this adage has made the foodservice industry somewhat thankless for the workers. Fortunately, the creators of this POS system understand this very well.
In response, they developed the Breadcrumb POS—a system that is designed to satisfy both your customers and workers. The development team, comprised of former servers, bartenders and managers, came up with a low-cost, easy-to-use POS system that combats the major problems encountered in the restaurant and hospitality industry.
Unique Blend of Features
In this regard, the system has an array of features for easy and effective restaurant management, table management and customer management. As a matter of fact, the system is packed with the tools you will need to run a café, restaurant or even a nightclub.
You will also love the online ordering experience offered by Breadcrumb as well as the vast array of integrations it supports. All in all, the system offers low-cost and realistic hardware as well as software options for ordinary restaurant owners.
BreadCrumb POS Benefits
- Allows for online ordering
- Features a customizable interface
- Offers strong reporting features
- Packed with industry-specific tools
- Relatively easy to implement
- Personalized on boarding
- Durable hardware
- Supports an array of integrations
BreadCrumb POS Drawbacks
- Experiences occasional outage problems
Breadcrumb POS Pricing
In addition to offering the features and tools that your business requires, Breadcrumb is designed to suit your budget. As such, the provider offers the product in several price plans, some of which are discussed below:
Well, do not think of this as a price plan, but rather an opportunity for you to try out the restaurant POS and management platform firsthand. In order to give you the Breadcrumb experience, this plan will present you with all the features and tools; ranging from reporting to 24/7 access to the mobile App and smart analytics.
For more information on the terms and conditions of the Breadcrumb free demo, you should visit the official page.
Core Price Plan
Once you are satisfied with the features and tools offered by this POS, you can now subscribe to the monthly subscription plans by the provider. This is the most affordable of the price plans offered by Breadcrumb today.
For this plan, you will be required to pay $99 for each of your business locations per month. If this is your preferred price plan, these are some of the things you should expect to get from the provider:
- A basic gust book
- One Breadcrumb POS license
- Sales analytics
- Upserve Live
- Campaigns and Reputation
- Basic Menu Intelligence
- Daily digest emails
- Training Mode
- Email and Phone support
- More than 100 POS features
Pro Price Plan
If you feel that the basic Core plan is a little limited for your business, you should upgrade to the Pro plan for additional POS features and capabilities. This plan is best suited for multi-location restaurant businesses.
If you need multiple terminals in your restaurant that average ticket orders above $30, the Breadcrumb Pro plan will be a great choice. This plan requires you to pay $249 for each of your locations every month.
In addition to the features and capabilities of the Core plan, this plan also offers:
- EMV Payments
- Labor Reporting
- Contactless Payments
- Server Performance
- Premium Menu Intelligence
- New and Repeat Guests Breakdown
- Loyalty Programs
- Premium Guest Book
- Training license
- Multi-Location Sales Analytics
- Training Mode
- 24/7 Premier support
- Unlimited Integrations
- Online Ordering
Enterprise Price Plan
This plan is meant for the relatively large restaurant businesses—ideally the ones with 50 to 100 business locations. As you have learnt above, Breadcrumb plans are paid per location every month. This can translate into a very large sum for businesses with more than 50 locations.
To save you from such hefty charges, the provider offers you the Enterprise price plan that is charged in accordance to what you need. This is to say that this plan is charged by quote. In addition to the features and capabilities offered by the Pro Plan, Enterprise plan will also offer you:
- Bring Your Own Gift Cards
- Centralized Menu Management
- Integrated Time Clock
- Single sign-on
- Centralized Employee Management
Breadcrumb Hardware Requirements
As compared to other leading POS providers in the market today, Breadcrumb POS will save you about 50 percent in hardware costs. While this is the case, the hardware offered by this provider is simply exceptional.
In order to offer an easy-to-use and powerful POS solution, the provider offers reliable, accessible and intuitive customer-based devices as part of the POS hardware. In essence, the POS software by the provider is designed to work with the devices you are already familiar with.
What of the Operating System?
Breadcrumb POS software can only run on Apple iPad 8.0 and later. However, back office tools and capabilities may be accessed on any device that connects to the internet. For the best experience, you should consider using iPad Mini 4, iPad 9.7 or iPad Pro with your Breadcrumb POS.
The provider allows you to buy such devices along with your POS system or use your own, if you already own one. In addition to the iPads, there are several other hardware components that may be added to this POS system. Some of these components include:
- Pre-configured iPad Devices
To make POS implementation easier in your business, it is advisable to buy the right iPad devices from the provider. Devices provided by the provider come pre-configured to allow for easy and fast set up. For instance, the iPads will come with the drink and food menus already installed.
Additionally, the company sends a certified installation expert along with the hardware. This professional will help you unpack your hardware assemble it and connect the various POS components. As such, you will not have to lift a figure to get your POS up and running.
- Secure, Fast EMV Readers and Swipers
A good POS system should be able to keep your data and information safe and secure—this is particularly the case for your customers’ credit and debit card information. In this regard, Breadcrumb POS is designed to offer superior security.
To begin with, Breadcrumb POS hardware bundle is EMV ready; offering both swiping and EMV chip card options. The MagTek swipers by this provider are designed to encrypt all card information at the point of swipe. This has been proven to safeguard cardholders’ information from hackers.
Breadcrumb’s EMV reader, on the other hand, is certified to be speedy and secure enough. This reader supports Android Pay and Apple Pay. Such a reader will give your employees peace of mind whenever they are processing payments.
- Epson Printers
Right from setting a new menu to closing checks, you will need a good printer for your POS system. For a seamless printer operation in your business, you should connect your Breadcrumb POS system to the recommended Epson printers.
The provider will send its knowledgeable installers to assemble your system and administer network configuration checks. Such professionals will also carry out quality assurance tests and ensue that the system is running at its optimal performance.
- Kitchen Display System (KDS)
For streamlined operations and enhanced performance by the employees, you will need a reliable communication system. This is where a good kitchen display system comes in. for the kitchen display system; Breadcrumb offers you two hardware options:
- Traditional Bump Bar KDS
- Gesture-based navigation iPad KDS
The choice of either display system will mainly depend on your budget and preferences. Breadcrumb kitchen display systems make it easier for your BOH (back of the house) staff to manage orders and route each of the orders to the right station.
- POS Slice Stand
If you intend to use one or several of the iPads in your system as a stationary POS terminal, you should consider buying the Breadcrumb POS slice stand. This stand is not only intuitive and durable; it is also easy to rotate, turn and flip around.
This makes it easier to capture customers’ signature while using the iPad as a stationery terminal. The stand features a sleek and minimalistic design, allowing it to blend with your restaurant décor. The stand also features a built-in swiper and is relatively easy to use.
- Tableside Ordering and Payment Devices
The Breadcrumb point of sale system is designed to offer you the mobility and convenience of accepting orders and processing payments at the table. In order to achieve this, the provider offers you some of the most innovative devices as part of the POS hardware.
Owing to the many benefits it offers, with regards to streamlining operations, tableside ordering and payment processing capabilities are on demand among restaurant owners. In response to this growing demand, Breadcrumb POS software is compatible with mobile iPad devices.
Additionally, the POS is equipped with signature-on-screen features by the provider. It is this mobility enclosure that allows your servers to take orders and process payments at the tables. Again, the iPads offered by the provider work seamlessly with other POS hardware components.
For instance, the iPads are known to work efficiently with the recommended printers. As such, the servers in your restaurant will also be able to sign checks, print signature slips and sign checks at the tableside.
- Meraki Networking Gear
Some of the leading POS solutions are known to fail whenever there is a network outage. With Breadcrumb installed in your business, you do not need to worry about weak Wi-Fi networks. To prevent this inconvenience in your business, the provider offers reliable Meraki Networking routers and extenders as part of the hardware package.
With such hardware, you will be in a position to broadcast a strong wireless network throughout the restaurant at all times. This allows you to shape traffic and host a stable guest network. Additionally, the provider has professionals who carry out on-site and remote surveys to ascertain any connectivity issues you may be having.
Breadcrumb Features and Capabilities
Breadcrumb point of sale system offers the benefits of a mobile POS and those of a cloud-based POS system in one package. As you can imagine, this product is affordable, yet offers industry-specific and innovative tools for restaurant owners.
Unlike most other POS solutions available today, the system can work online as well as offline. Base on reviews by its current users, this system is easy to set up and use, affordable, streamlines operations and management in restaurants.
All these may be attributed to the unique set of features and capabilities the POS offers. So, what exactly are the features and capabilities offered by the Breadcrumb POS?
You may have many tables in your restaurant. However, they will not be of any benefit to the business unless they are well managed. While your servers may be able to organize and streamline such aspects, you may want to have a bird’s view of the entire establishment, right?
The table management feature of this POS allows you to organize and number the tables in your restaurant. To do this, you only need to tap and drag the tables across the virtual floor plan on your iPad.
For easier management of the restaurant and server assignments, you may use this feature to group the various tables into different zones. This feature also allows you to use color coding; making it easier for you to keep a tab on which tables are occupied and which are free at any given time.
You may also use the meal progression graphic capability to view the course guests on respective tables are having.
Do you want to get an updated and accurate analysis of how your business is faring? Rather than having to go through hundreds of spreadsheets every day, the reprinting feature of this POS makes this a walk in the park.
In this regard, the dashboard feature will give you summaries of the important reports in your business. some of the reports you can get with Breadcrumb POS include, product mix, sales, check details, pay in/pay out, labor, payments, voids and comps reports.
This POS system comes as part of the Restaurant Management Platform by Upserve. Through integration to the Upserve HQ, you will be able to get advanced and detailed an analytics suite and unique reports. With analysis of item retention and server analysis, you will be in a better position to coach your employees.
One of the main functions of a POS system is to process payments. This is one of the areas the Breadcrumb POS system excels at. In this regard, the system is capable of splitting, merging and transferring checks. Again, this feature makes it possible for you to offer discounts, void or comp individual items or even the entire stock.
The system also supports an array of credit and debit card payment options. For larger parties, this system allows you to set automatic gratuities. With this system in place, you can also email or print receipts for your customers.
In order to increase profitability of your business, you need to streamline operations in the restaurant. To achieve this, you must ensure that all the employees are performing as they should. As such, the system makes it easier for you to track employee performance and manage them more effectively.
This feature allows you to track employee hours as well as credit and cash tips. As the owner, you can also customize employee access to the POS system based on their roles and responsibilities. The system features an in-app bulletin board that you may use to keep your employees informed throughout the day.
As you can see, this capability allows you to dictate various employee parameters and assign roles, whilst monitoring their overall performance.
You do not want to run out of stock or ingredients during a busy day, right? This can be a frustration for the customers and will definitely impact on customer retention. As such, it is important to keep track of inventory levels in the restaurant at all times.
The Breadcrumb inventory management feature allows you to keep track of the basic inventory items in the business. With this feature, you can set item count to monitor stock levels of different items. You can also integrate this feature with Breadcrumb POS’s “Shift Notes”.
Integrating these two features makes it possible for the system to alert the responsible staff of significant changes in stock levels. However, the basic Inventory management feature is not capable of tracking inventory at the ingredient levels.
To be able to do this, you will need to integrate the POS system to third party inventory management systems. This is the only way you will be able to get in-depth Inventory Management features on your POS.
Most of the leading restaurants in the country today are allowing their clients to place their orders online. If you do not have this capability in your business, you certainly are lagging behind. In such a case, the Breadcrumb Online ordering feature will come in handy.
Many of its current users can attest that Breadcrumb POS offers a simple and intuitive online ordering interface. This interface makes it easy for customers to scroll through the various menu items you are offering and place their orders.
As a matter of fact, you do not need to invest in additional hardware for your customers to be able to place online orders for pick-up. In this regard, online orders through this POS will be directly inputted into the system and the sent to the kitchen without any of your staff lifting a finger.
As mentioned earlier in this review, Breadcrumb is one of the most customizable restaurant POS systems you can get today. In this regard, the system allows you to create as many menu items as you like. Additionally, the POS allows you to organize the various menu items in whichever way you desire.
This allows the servers to present your customers with accurate descriptions of the various meal preparations and ingredients. Again, the system is capable of cancelling any menu item as soon as it runs out. This way, the servers will know that the item is not longer available.
This is one of the features and capabilities that make the Breadcrumb POS stand out. The POS basically offers two order function modes: Server and Quickserve. While using the Server mode, the server will have a table view, with the menu items arranged on tabbed category pages.
If you need to start and close tabs quickly or are using the system for to-go ordering, you should use the Quickserve mode. Regardless of the mode you are using, you will be able to use the search function for different menu items.
Our Final Verdict
The verdict on whether a point of sale system mainly depends on its suitability for your business, affordability and set of features and capabilities it offers. With such considerations in mind, you will realize that Breadcrumb POS is one of the best restaurant POS systems available today.
Not only does this solution offer an array of industry-specific features; it also allows for integration with a horde of accounting, inventory management, scheduling, reservations, gift cards and online ordering interfaces. These simply make the system more versatile, realistic and easy to use for your employees and customers alike.